Privacy policy of Spunc GmbH

We respect your privacy and are aware of our responsibility in the responsibility in the careful handling of your data. Therefore we would like to inform you about our data collection and data use. With this declaration, you give us your consent for the following the following data use. Your consent can be revoked at any time partially at any time with effect for the future.

1 General information on data collection and data use

You can visit our website without providing any personal information. Unless you log in with a user name and password, you remain completely anonymous. you remain completely anonymous.

We set up password-protected access to their data and orders for every password-protected access to their data and orders. This way you can view the status of your orders and manage your personal data. manage your personal data.

We collect, store and process your data in the context of the handling and offers, for the delivery of goods and the provision of services and the provision of services and for the processing of payments. We use your data in order to maintain your customer account with us, to communicate with you, to recommend interesting products and services services, to improve our offer and to adapt it to the wishes and needs of our and needs of our users, as well as to recognise misuse and to settle and to settle legal disputes.

For To process your order, the service providers we use receive the necessary the necessary data, for example wholesalers, transporters and banks, transporters and banks.

2. What personal data of the customer do we collect and use?

If you wish to order products or services via our platform, we need in particular your name, your address, a telephone number for queries number for queries and an e-mail address in order to communicate with you, for example communicate with you, for example to confirm receipt of your order. to be able to confirm receipt of your order. In addition to the data you give us, we may also require bank or credit card credit card information, as well as e-mails that you send to us. e-mails that you send to us and the contents of your wish list and shopping shopping basket and your ratings. If the buyer and the addressee are not addressee are not identical, we also require the name, address address, telephone number and e-mail address of the addressee in order to be able to to be able to dispatch the goods properly.

If necessary we use information from third parties and store this information in your customer account, such as information from credit agencies about your payment history.

3. Use of data for advertising purposes

We use your data to inform you about our products and services or to give you or to give you product recommendations. You can at any time and free of charge by either clicking on the link in our e-mail containing the product information and recommendations, or product information and recommendations, or by writing to us by e-mail at e-mail to info@spunc.at. You will only receive our newsletter if you opt out of receiving it by by clicking the corresponding link in our e-mail message (double-opt-in). (double-opt-in).

4. Other collection and use of information

If you buy, search for, rate, fill in questionnaires, participate in a competition questionnaires, take part in a competition, create a wish list create a wish list, fill a shopping cart or communicate with our customer service, you provide us with information that is stored by us. by us. For example, your IP address and domain name as well as IP address and domain name, as well as non-personal information such as browser type. such as browser type. Other examples of information, we collect are passwords and past orders. In addition In addition, data entries may be collected and stored in order to statistically to statistically analyse user behaviour on our pages or to have it to analyse user behaviour on our pages. This is done anonymously and only for the purpose of to improve our services for our customers.

5. Data storage by means of cookies

On we use cookies on our website. Cookies are small small amounts of data in the form of text information that the web server sends to your browser and which are stored on your hard disk. Cookies register certain settings and data about the exchange of your browser with our system. This storage makes it easier for you to use, because you do not have to repeat certain basic settings all the time and and it enables us to design our platform for you accordingly. accordingly. The cookie cannot read any information from your computer that you have not already transmitted to us. Also, the cookies used by us cannot be used by another company's website. be used.

At cookies, you have the choice of whether to allow them. Changes as well as the deletion of cookies can be made in your browser settings. You do not have to accept cookies in order to visit our website and to view what we be able to view the offer. However, in particular an order and the use of the shopping shopping cart and wish list functions are only possible if your browser settings browser settings allow cookies, which we do not currently use. do not use them.

Furthermore In addition, we use Google Analytics on our websites. By using use of our websites, you consent to the collection and collection and processing of data by Google. Google Analytics uses cookies, which allow an analysis of your use of our website. web pages. This information (including your IP address) is stored by a Google server in the USA. Based on this Google compiles reports about your use of our website and website and provides other internet services to us in connection Internet services to us. Google will transfer this information third parties, insofar as third parties process this data on behalf of third parties process the data on Google's behalf or where prescribed by law. Google has undertaken to comply with the "US Safe Harbor" data protection regulations.

6. Do we pass on your data to third parties?

We do not sell user information to third parties. We disclose the information we receive to third parties only to the extent described below. to third parties only to the extent described below.

We transmit customer information, if necessary, to a company associated with us. to the extent that this is necessary for the fulfilment of the order. the affiliated company is also subject to this privacy policy. is subject to this data protection declaration.

For For the fulfilment of partial tasks, we may use external service providers, for example in the areas of logistics, payment processing, collection, customer service, credit assessment and advertising. In order to fulfil their respective To be able to fulfil their respective tasks, these service necessary - access to customer data and information. However, we remain responsible for compliance with this privacy policy.

The We only disclose the personal data of our customers if we are legally obliged to do so, if we are legally obliged to do so or if this is necessary for the necessary to enforce the law. In all other respects we protect the confidentiality of your identity, unless you give your consent to the your consent to the disclosure of your data.

7. Data transmission

For the To protect your data, it is transmitted to us in encrypted form. For this purpose, we use the Secure Sockets Layer (SSL) coding system.

8. Third party advertising

As far as our web pages contain advertisements of third parties as well as links to of other companies and persons, we do not adopt their contents as our own and are not and we are not responsible for their content. Also we do not transmit any customer data to these third party providers. The The corresponding websites and contents may be subject to the applicable data protection provisions of the respective third-party provider.

9. Social plugins

Insofar as our websites use social plugins, such as those from Facebook, your your browser connects directly to Facebook's servers when you call up the corresponding website. servers of Facebook. In this way, Facebook receives information that you have called up the website provided with the plugin. provided with the plugin. If you use the plugin, corresponding information is information is transmitted to Facebook and may be stored by Facebook (e.g. (e.g. "Like" or similar). In this respect, the data protection provisions of Facebook or the respective other social network. You can prevent data transmission to Facebook by logging out of the corresponding social network (e.g. Facebook). logging out.

10. Raffles

At we use the data of our customers for the purpose of prize for the purpose of prize notification and advertising for our offers. In this respect, the conditions of participation of the respective competition apply.

11. Credit check

To protection against misuse, we reserve the right to pass on customer data (among other things, the address) to companies that specialise in credit companies that specialise in such assessments. The probability of non-payment calculated by this company may affect the payment options we offer you (such as whether or not we are willing to pay). (such as whether we are prepared to pay in advance).

12. Data transfer in case of non-contractual behaviour of the customer

In the event of If the customer does not behave in accordance with the contract, we may in the data to credit agencies in the cases permitted by law and to collect collect debts via a debt collection agency. The credit agency may in turn use the transmitted data in justified use the transmitted data in justified cases for credit assessments and to and calculate the probability of default for its contractual partners on the basis of the data. of non-payment on the basis of the data. Furthermore, we reserve the right, to pass on your data to the investigating authorities if a criminal offence is suspected. authorities.

13. Confidentiality in handling personal access data

The customer undertakes to treat his personal access data confidentially and to and not to make them accessible to unauthorised third parties. If access to your access data by third parties, you jeopardise the security of your data. We accept no liability should your access data be misuse of your access data, unless we are responsible for the misuse. we are responsible for the misuse.

14. Changes to this privacy policy

We reserve the right to amend this privacy policy if necessary and and, if necessary, to send you a notice of the adjustment. sent to you. Changes to this privacy policy to which you have not you have not expressly consented to, but they will not change the choices you have the choices you have made in the past about how we may use your information. your information. In any event, we encourage you to periodically review this privacy statement to from time to time to take note of any updates. to take note of any updates.

15. What options does the client have?

You have in particular the right, in accordance with the applicable data protection law, to request information free of charge about the data we have stored about you and and, if applicable, the right to correction, blocking and deletion of data. deletion of data.

Please send your request in writing to:

Spunc GmbH
Data protection
Hochfeld 11

A-5303 Thalgau

To avoid misuse, we advise you to enclose a copy of your identity card with your request.

You You can object to the use of your data for advertising, market research or data (e.g. for credit assessment) at any time, either in full or partially for the future. In particular, you can also object to the continued sending of the newsletter or other e-mail advertising. In this respect, a notification in text form (e.g. e-mail, letter).